Make Money Online

Well after a whole two weeks of hosting with GoDaddy I had enough. I have moved to a new host and they freaking rock.

I was quick to jump on the Godaddy bandwagon without doing my research. I am an impulse buyer so a lot of times I will purchase things just because I am impatient and in a rush to get things going. I was so excited to get all of my sites going that I jumped into a virtual dedicated hosting plan at Godaddy.com.

Turns out this was a major mistake. Towards the beginning things were looking good. They seemed nice on the phone when I called. I was a little worried about the fact that I knew more about hosting than they did. And I am no hosting expert to say the least.

The first thing that happened was that I could’nt log into the control panel to add some domains. I emailed support. The response time wasn’t bad but they told me that I would have to adjust the limit for java via SSH (or something like that). Basically they said my processes were using up all of the memory and I was going to have to fix it myself. Ha ha good one. I made an attempt but did not succeed as I have no knowledge of SSH. So the next day I called and talked to someone. They came back and told me it was fixed and that the server was looping an error. Turns out support was wrong. Go figure.

The next issue I had was this. I had three different GoDaddy employees leave voicemail’s on my phone for various reasons (basically welcoming me to GoDaddy). Which was nice of course. Problem was every time I would call and ask for the person that told me to call them specifically, this would happen. Either they wouldn’t know the person I was talking about because I didn’t have the last name or they would just insist on helping me themselves. I absolutely hate when you are calling a certain person and the person that answers insist on being the one to help you. I don’t want “you’re” help. I want to talk to Brandon. I hate having to re explain everything that is happening to my account every freaking time I call.

The final thing is this. When I signed up they did not ask me if I wanted support with my plan. So come to find out, I had no support with my plan. I was basically on my own. If I would have known this I would have paid the extra for the support. I have many scripts I need installed pretty regularly.

Ok I am going on too long now. To sum things up the customer service was awful and they would not install any of the scripts I needed. Don’t use GoDaddy. I did a lot of research and found some really good host.

The host I selected is ATCI Hosting. So far they have blown me away and blown GoDaddy out of the water. Chris was quick to answer all of my questions. All of the scripts I needed were pre installed and they are even going to install Comus Thumbs for me. Unbelievable!

I highly recommend signing up with ATCI Hosting.

This entry was posted on Wednesday, March 14th, 2007 at 3:27 am and is filed under hosting. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.